Privacy Policy

Effective Date: 01-05-2025

Welcome to Acquisitie AI ("we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our SaaS software, available at https://acquisitie.ai.

1. Who We Are

2. What Information We Collect

We may collect the following types of personal data:

• User Account Data: name, email address, phone number, company name, role/title
• Billing Data: billing address, payment method (via our payment processor)
• Usage Data: IP address, browser type, device information, pages visited, and actions taken within our software
• Support Data: any communication or support tickets submitted by users

3. How We Use Your Information

We use the collected data to:

• Provide and maintain our services
• Process payments and invoices
• Communicate with users about their accounts
• Respond to support requests
• Improve and optimize our software
• Comply with legal obligations

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Contractual necessity: to provide our service
• Legitimate interests: to improve our product and communicate with users
• Legal obligation: to comply with Dutch and EU law
• Consent: for optional features (e.g., newsletters)

5. Data Sharing

We do not sell your data. We may share your data with:

• Third-party service providers (e.g., hosting, analytics, payment processors)
• Authorities if required by law or to protect our legal rights

All third parties are contractually bound to safeguard your data according to GDPR.

6. Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, we securely delete or anonymize the data.

7. Your Rights

Under the GDPR, you have the right to:

• Access your data
• Rectify incorrect data
• Erase your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent (where applicable)
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise these rights, contact us at info@acquisitie.ai.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. International Data Transfers

If data is transferred outside the EU/EEA, we ensure adequate protection through Standard Contractual Clauses or other approved mechanisms.

10. Changes to This Policy

We may update this policy from time to time. We will notify users of any material changes via email or within our service.

Contact

If you have any questions about this Privacy Policy, please contact us at: info@acquisitie.ai